Course Objective:
This crash course is designed to provide you with a solid understanding of the ISO 19011:2018 standard — the international guideline for auditing management systems. Whether you’re conducting internal audits or evaluating your suppliers, this course will help you build the knowledge and confidence to perform audits that are objective, structured, and value-adding.
What You Will Learn:
Gain clear and practical insights into ISO 19011:2018, covering its key sections from auditing principles and managing audit programs to conducting individual audits and evaluating auditor competence. You will learn how to plan and perform management system audits across a range of disciplines using a risk-based approach. This course is suitable for individuals at any experience level and across departments. Upon completion, you will receive a certificate of completion that validates your skills and understanding of ISO 19011:2018 and your ability to apply its principles in real-world audit situations.
Features
- Step-by-Step Audit Framework: Learn how to plan, conduct, and follow up on audits using the ISO 19011:2018 guidelines.
- Flexible Self-Paced Learning: Study when and where it suits you — ideal for busy professionals.
- Practical Audit Scenarios: Realistic examples and audit tools to help you connect theory with practice.
- Certificate of Completion: Earn official proof of competence in ISO 19011 auditing principles.
- Designed for Non-Auditors Too: No prior audit experience needed — perfect for compliance roles or audit newcomers.
Target audiences
- Internal Auditors: Professionals responsible for evaluating internal processes and reporting on compliance with organizational standards.
- Supplier Auditors: Individuals conducting audits of external providers or vendors to ensure quality and regulatory alignment.
- Compliance Officers: Those managing internal or supplier compliance programs seeking structured audit methodologies.
- Quality Managers: Leaders overseeing management systems who need to ensure auditing is carried out effectively.
- Operational Leaders: Managers and team leads looking to understand audit principles and contribute to audit readiness.
- Process Owners and Coordinators: Staff responsible for process improvement and documentation, interested in audit insights.
- New Auditors and Trainees: Individuals preparing for a role in auditing and seeking foundational skills and terminology.
- Business Students and Professionals: Anyone interested in gaining auditing competence to enhance their resume or internal audit participation.
Requirements
- Interest in Auditing and Compliance: A basic interest in understanding and applying audit principles within a management system framework.
- General Business Awareness: Familiarity with business or organizational processes is helpful, but no auditing background is required.
- Computer Literacy: Ability to navigate online course materials using a computer or mobile device.
- Language Proficiency: Proficiency in English (or the course language) to follow lessons and complete quizzes confidently.
- Time Commitment: Willingness to invest a few focused hours to complete the course modules and final quiz.
- Reliable Internet Access: A stable internet connection is needed to access video lessons, downloadable materials, and interactive elements.
Curriculum
- 10 Sections
- 38 Lessons
- 12 Weeks
- Introduction to ISO 19011:2018Get an overview of ISO 19011:2018 and its role in auditing management systems. Learn how internal audits contribute to performance, compliance, and improvement, and what to expect from this crash course.6
- Section 1: ScopeUnderstand the purpose and applicability of ISO 19011:2018. This section outlines the types of audits the standard supports and how it can be used across different management systems.2
- Section 2: Normative ReferencesReview the single key reference that supports this standard — ISO 19011 relies on ISO/IEC definitions and vocabulary that provide clarity and consistency in audit practices.1
- Section 3: Terms and DefinitionsFamiliarize yourself with essential terms used in auditing, including audit criteria, evidence, conclusions, and competence. These definitions ensure consistent understanding and communication throughout the audit process.2
- Section 4: Principles of AuditingExplore the fundamental principles that make audits effective and reliable. Learn how integrity, evidence-based thinking, and a risk-based approach support impartial and useful audit outcomes.5
- Section 5: Managing an Audit ProgramLearn how to establish and maintain an audit program. This section covers setting objectives, assigning responsibilities, assessing risks, scheduling audits, and improving the program over time.10
- 6.1Overview of Audit Program Management
- 6.2Establishing Objectives & Scope
- 6.3Determining Risks & Resources
- 6.4Assigning Responsibilities
- 6.5Establishing Procedures
- 6.6Implementing the Audit Program
- 6.7Monitoring & Reviewing the Audit Program
- 6.8Improving the Audit Program
- 6.9Examples & Templates
- 6.10Quiz: Managing an Audit Program10 Questions
- Section 6: Conducting an AuditFollow the full audit cycle from planning to follow-up. Learn how to initiate audits, collect and verify evidence, report findings, and ensure the process supports organizational improvement.10
- Section 7: Auditor Competence and EvaluationUnderstand the knowledge, skills, and personal behaviors required of an auditor. Learn how to evaluate and develop auditor competence to ensure consistent audit performance.6
- Bonus section: Managing remote auditsDiscover how to adapt traditional audit practices to remote settings without compromising quality or effectiveness. This bonus section covers practical guidance for planning and conducting remote audits, helping you reduce resource use, support sustainability, and maintain audit integrity across locations.2
- ISO 19011:2018 Crash Course CompletionWrap up your learning with a concise recap of key takeaways from the course. This final lesson also outlines recommended next steps to apply what you've learned and continue developing your auditing competence. Once you’ve completed all lessons, your certificate of completion will be issued automatically.1
FAQs
Instructor
Jonatan M. Vinterbaek is the Founder and CEO of Wismatics, which delivers advanced eBusiness, Compliance, and Sustainability Management Systems for the high-tech industry. With a background in electronic engineering, ERP implementation, and HSEQ management across ISO 9001, 14001, 13485, 27001, and more, Jonatan leads the design and development of secure, user-friendly solutions that empower organizations to optimize quality, compliance, and operational performance.
Taking the ISO 19011:2018 Crash Course gave me the clarity I needed to conduct audits with confidence. I had some exposure to auditing through my role, but this course really helped me understand how to plan, perform, and report audits in a structured and effective way. The lessons were straightforward and easy to follow, even with a busy schedule. What I appreciated most was how practical and relevant the content was to real-life audit scenarios. Earning the certificate gave me the documented proof of competence I needed and has already opened new opportunities in my role.
Taking the ISO 19011:2018 Crash Course gave me the clarity I needed to conduct audits with confidence. I had some exposure to auditing through my role, but this course really helped me understand how to plan, perform, and report audits in a structured and effective way. The lessons were straightforward and easy to follow, even with a busy schedule. What I appreciated most was how practical and relevant the content was to real-life audit scenarios. Earning the certificate gave me the documented proof of competence I needed and has already opened new opportunities in my role.
